Western Digital Switch 4779 705004 User Manual

My Book  
Office Edition  
User Manual  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Registering Your WD Product  
Your WD product includes 30 days of free technical support during the applicable  
warranty period for your product. The 30-day period commences on the date of your  
first telephone contact with WD technical support. Register online at  
Handling Precautions  
WD products are precision instruments and must be handled with care during  
unpacking and installation. Drives may be damaged by rough handling, shock, or  
vibration. Be aware of the following precautions when unpacking and installing your  
external storage product:  
Do not drop or jolt the device.  
Do not move the device during activity.  
Do not use My Book as a portable device.  
To allow proper ventilation, do not block air slots located on the underside, top, or  
rear of the enclosure. Do not stack any objects on top of the device that may block  
ventilation.  
GETTING STARTED – 2  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
About Your WD Drive  
Drive Format  
This WD device is preformatted as a single FAT32 partition for compatibility with all  
updated Windows and Macintosh operating systems. The FAT32 file system has a  
maximum individual file size of 4 GB.  
2
This WD device cannot create partitions larger than 32 GB in Windows 2000/XP.  
Windows 2000 and XP users can overcome these file size limitations by reformatting  
the drive to NTFS using the Disk Management utility. See answer ID 1287 at  
support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for  
further details.  
Reformatting the Drive  
Important: Reformatting My Book erases all its contents. If you have already saved  
files on My Book, be sure to back them up before reformatting it.  
1. Go to support.wdc.com.  
2. See Knowledge Base Answer ID 207 for formatting instructions.  
After formatting, go to Downloads, find your product, download the My Book utility,  
and follow instructions as prompted.  
LED Indicators  
The power/activity LED is located on the center, front panel of the device. LED activity  
is indicated as follows:  
Power/Activity LED  
Appearance  
Description  
Steady  
Power-on state or power-save mode  
Transitioning to system standby  
System standby  
Fast flashing (for approx. 3 seconds)  
Slow flashing (every 5 seconds)  
Up and down  
Drive in use  
Power Button  
The Power button features Safe Shutdown, which prevents the inadvertent powering  
down of My Book until all data is written to the device or system. To engage Safe  
Shutdown, press the Power button once. You may hear the device power down  
before the Power LED turns off. My Book is now shut down properly and may be  
safely disconnected.  
USB 2.0 Interface  
USB is the industry standard interface for most Windows-based computers.  
Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is  
backward-compatible with USB 1.1. Connection to a USB 1.1 device transfers data  
at USB 1.1 speed (up to 1.5 Mb/s).  
ABOUT YOUR WD DRIVE – 3  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Kensington® Security Slot  
For drive security, this device is equipped with a Kensington Security Slot, which  
supports a standard Kensington security cable (sold separately). For more  
information on the Kensington Security Slot and available products, visit  
Software  
In addition to the drivers and utilities, this WD product is shipped with software which  
can be installed from the WD installer screen that displays at the end of the hardware  
installation.  
WD Anywhereis an easy, one-time setup, backup application that allows you to  
preserve your data files with around-the-clock protection. Features include multiple  
destination backup and simple, intuitive file recovery.  
MioNet® Services  
DriveAccess: Access this drive remotely and securely share the files on it (free  
for the life of the drive).  
Small business tools: Remote desktop control, online meetings, and access to  
files on any of your computers (these MioNet premium services are free for one  
year).  
Memeo AutoSync (30-day trial) safeguards your files using encryption with its  
simple, flexible sync plan setup and allows you to keep your latest work with you at all  
times.  
For further information or help with Memeo software, go to www.memeo.com  
Copy Application Software is a standard utility that allows you to back up the  
valuable software included on My Book to your internal drive.  
ABOUT YOUR WD DRIVE – 4  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Connecting the Device  
3
Windows  
1. Turn on your computer.  
2. Connect the drive’s power cord and USB cable as shown.  
3. Drive utilities are installed automatically. If a security alert is displayed during this  
installation, click Accept or Continue.  
4. When finished, a menu displays a list of available software and other options. To  
install, click the checkbox to the left of your choice and click Start. Otherwise,  
click Exit to begin using the drive.  
5. The autorun menu appears only on the first installation of its drive. If autorun is  
disabled on your computer or you are connecting My Book to another computer,  
you must install utilities manually. Go to Start, My Computer, and double-click  
Setup.exe.  
Macintosh  
1. Turn on your computer.  
2. Connect the drive’s power cord and USB cable as shown. The drive mounts to  
the desktop and a My Book icon appears.  
3. Double-click the My Book drive icon.  
4. Double-click the WD_Mac_Tools folder. If prompted, select the language of  
choice from the available folders.  
5. Double-click ButtonManager.dmg to install the device utilities.  
6. Double-click WD_Anywhere_Backup.dmg.  
CONNECTING THE DEVICE – 5  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Turning Off/Disconnecting the Device  
SmartPower  
4
My Book automatically powers off and on with the computer.  
Important: To prevent data loss, close all active windows and applications before  
shutting down the drive.  
Safe Shutdown  
The Power button features Safe Shutdown, which prevents the inadvertent powering  
down of My Book until all data is written to the device or system. To engage Safe  
Shutdown, press the Power button once. You may hear the device power down  
before the Power LED turns off. My Book is now shut down properly and may be  
safely disconnected.  
Safe Shutdown is enabled only through installation of its driver, which must be  
installed on each system to which My Book is connected.  
You may also follow these steps to safely turn off the drive without powering down  
the computer:  
Windows  
Right-click the Safely Remove Hardware icon  
in your system tray and select  
Safely Remove Hardware. You may hear the drive power down before the Power  
LED turns off. The drive is now shut down properly, and you may disconnect the drive  
safely.  
Macintosh  
Drag the My Book icon to the Trash icon for proper dismount. You may hear the drive  
power down as the Power LED flashes. When the Power LED is steady, you may  
press the Power button once or disconnect the drive’s power cord to turn off the  
drive safely.  
TURNING OFF/DISCONNECTING THE DEVICE – 6  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Troubleshooting  
If you have problems when installing or using this product, refer to this  
troubleshooting section or visit our support Web site at support.wdc.com and search  
our knowledge base for more help.  
5  
How to  
Answer ID  
install, partition, and format the drive in Windows XP  
install, partition, and format the drive in Windows 2000  
format the drive to Mac OS format  
obtain and reinstall the original software included on My Book  
format the drive to the FAT32 file system**  
use the drive on a Macintosh and a PC simultaneously  
207  
34  
287  
1425  
1364  
291  
**This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The FAT32 file  
system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP; however,  
Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility.  
See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for further details.  
Frequently Asked Questions — USB Information  
Q: What is Hi-Speed USB?  
A: Hi-Speed USB is another name for USB 2.0, which provides transfer rates up to 40 times faster than  
USB 1.1. Upgrading to USB 2.0 is highly recommended because of the significant reduction in file transfer  
time versus USB 1.1.  
Q: How do I determine whether or not my system supports USB 2.0?  
A: Refer to your USB card documentation or contact your USB card manufacturer.  
Note: If your USB 2.0 controller is built-in to the system motherboard, be sure to install the appropriate  
chipset support for your motherboard. Refer to your motherboard or system manual for more information.  
Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or hub?  
A: USB 2.0 is backward-compatible with USB 1.1. When connected to a USB 1.1 port or hub, a USB 2.0  
device operates at the USB 1.1 full speed of up to 12 Mbps.  
Q: Can USB 1.1 cables be used with USB 2.0 devices?  
A: Although USB 1.1 cables work with USB 2.0 devices, it is recommended that USB 2.0 certified cables be  
used with USB 2.0 peripherals and USB 2.0 PCI adapter cards.  
Frequently Asked Questions — Installation  
Q: Why does the drive not power up?  
A: Be sure the drive is plugged in to a power source.  
Q: Why is the drive not recognized under My Computer or on the computer desktop?  
A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your  
WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and  
host controller drivers are installed. Contact the adapter card manufacturer for installation procedures.  
Q: How do I partition and reformat the drive?  
A: For recommended formats for this device, search our knowlege base for answer ID 207 at support.wdc.com.  
Q: Why is the data transfer rate slow?  
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0  
adapter card or a system that does not support USB 2.0.  
If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installing a USB 2.0 PCI  
adapter card. Contact the card manufacturer for installation procedures and more information.  
Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and may affect  
performance.  
TROUBLESHOOTING – 7  
 
MY BOOK OFFICE EDITION  
USER MANUAL  
Appendix  
Regulatory Compliance  
6
FCC Class B Information  
This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.  
However, there is no guarantee that interference will not occur in a particular installation. Any changes or modifications not expressly approved by  
WD could void the user’s authority to operate this equipment.  
The following booklet, prepared by the Federal Communications Commission, may be helpful: How to Identify and Resolve Radio/TV Interference  
Problems. This booklet is Stock No. 004-000-00345-4 available from the US Government Printing Office, Washington, DC 20402.  
CSA Notice  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
This Class B digital apparatus complies with Canadian ICES-003.  
Underwriters Laboratories Inc.  
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1. Information Technology Equipment - Safety - Part 1: General  
Requirements (File E101559).  
This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked “NEC” or “Class 2.”  
CE Compliance For Europe  
Verified to comply with EN55022 for RF Emissions and EN50082-1 for Generic Immunity, as applicable.  
Warranty Information  
Obtaining Service  
WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the  
dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain  
service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and  
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your  
expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return  
paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period  
of warranty, check the warranty expiration (serial number required) via support.wdc.com. WD shall have no liability for lost data regardless of the  
cause, recovery of lost data, or data contained in any Product placed in its possession.  
Limited Warranty  
WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of three (3) years,  
unless otherwise required by law, and will conform to WD’s specification therefor. This limited warranty period shall commence on the purchase  
date appearing on your purchase receipt. WD shall have no liability for any Product returned if WD determines that the Product was stolen from  
WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product,  
or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external  
enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable  
instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations  
specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or  
replacement of the Product. The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of  
the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer.  
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a)  
any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of  
merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to  
accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the  
purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states  
do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights which vary from state to state.  
Technical Support Services  
If you need additional information or help during installation or normal use of this product, visit our product support  
website at support.wdc.com and search our knowledge base.  
When contacting WD for support, have your WD product serial number, system hardware, and system software  
versions available.  
800.ASK.4WDC North America  
949.672.7199  
Spanish  
+800.6008.6008 Asia Pacific  
+31.20.4467651 EMEA  
Western Digital  
20511 Lake Forest Drive  
Lake Forest, California 92630 U.S.A.  
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its  
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted  
by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at  
any time without notice.  
Western Digital, WD, and the WD logo are registered trademarks; and My Book and Office Edition are trademarks of  
Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.  
© 2007 Western Digital Technologies, Inc. All rights reserved.  
4779-705004-A00 Aug 2007  
APPENDIX – 8  
 

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